1/6/2024 0 Comments Water main breakSince water is such a valued resource and because any leak can become much worse in a short amount of time, it is requested that all leaks be reported timely by telephone instead of via email. To report a water leak during normal business hours, make note of the address or approximate location of the leak and call 90 x2451. If you are calling after hours or on a holiday, please call 90 and press 1 to be connected to an operator. After repair or replacement of the broken pipe, it is thoroughly cleaned, disinfected, and flushed prior to being reconnected to the system.ĭenison personnel respond to water leaks at any time of the day or night, and we genuinely appreciate when a report is made to us.Major leaks require the crews to isolate the pipe by shutting off valves and temporarily placing the water supply of-of-service for the time necessary to make the repairs.Excavation of the main line may expose a minor leak which sometimes can be repaired without shutting water off.Street closures and safety signage may be necessary to control traffic and keep workers and citizens safe.The leaks can not only flood your home but can also weaken streets and cause them to crumble.When such extensive damage occurs, fixing the main line can be both costly and time-consuming. Excavation may not begin until lines are marked or no response within two (2) hours. Broken water mains can cause considerable damage to your home and property if they are not detected and repaired in good time.Line locates are called in to mark underground utilities such as gas, cable, electric and phone.The Public Works Department strives to make necessary repairs as quickly and safely as possible. Overly dry or wet weather causes the ground to shift.That time is used to identify the amount of water lost in the storage tanks during that duration. The estimates below have been figured by knowing the time of the break and the time it took to isolate or shut down the break. Water main breaks are unpredictable and happen for various reasons as a normal part of operating a water utility. Water main breaks occur infrequently throughout the year and trying to estimate the volume of water lost can be difficult.
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