The central role of the customer also drove the creation of a new corporate division (the so-called “Customer Service”), which has centralised all the services provided by the Group globally, from order entry and confirmation to after-sales service and installation, by applying a performance indicator of client satisfaction such as the Net Promoter Score (NPS) used by many Fortune 500 Companies.Ĭustomer Services will ensure a lean and consistent response path to each request. Our mission is to provide our Customers with excellent service, at every interaction, tailored to their profiles and their industry. The outstanding features of the Skorpio X5 are designed to fully satisfy all customers’ requests. It delivers unmatched intuitiveness, user experience, stability, and security. The Skorpio X5 is conceived for increased productivity and reduced error rates in operations, resulting in increased profitability. With these rugged tools, workers can immediately read any barcode, in any condition, whether labels are damaged, scratched, visible or under a plastic wrap. The Skorpio X5 features dominant computational CPU power and the latest generation of scan engines, specifically designed and developed by Datalogic, including a unique Mid-Range imager and a 2D Extra-Long Range (XLR) imager. It delivers everything companies need to ensure the utmost productivity and to stand out in terms of effectiveness and efficiency. This ultra-fast, high-performing key-based mobile computer has the largest multi-touch display in the Portable Data Terminal (PDT) market. The new Skorpio X5 enables retail, transportation and logistics, manufacturing, and healthcare companies to reach new levels of reliability and flexibility.
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